Leadership & Management development
Power to drive results
We provide a range of Leadership and Management training courses and programmes to suit everyone from first-level managers to C-suite level.
Management
In our management training courses, we cover essential management skills such as people and team management, team communication, performance management, project management and change management.
Leadership
We provide training courses and programs that develop leadership skills for people who are in or stepping into a leadership role.
If you are either a new leader or an experienced leader looking for improved strategy tools we've got you covered!
Develop stronger and better leaders and managers that are capable to create stable, adaptive and confident teams and organisations that generate results.
Management training and programs
For each step and challenge in your management career, we have a suite of management training courses and programs geared to suit and offer you the professional skills and tools you need.
From essential management skills to advanced strategic programs, our training and programs focus on excellence practices and skill mastery at every stage of your development. We also develop custom solutions for your company management team.
New manager:
Managing your team
Key management skills and techniques to support you as a manager in managing efficiently
Who for?
This training course is designed for you if you are responsible for a team:
Either as a recently appointed team manager, team leader or manager in a supervisory position
Outcomes
At the end of the training you will be able to:
- Understand the role of a team manager and choose between managerial styles
- Efficiently plan and manage teamwork
- Delegate and follow up on tasks delegates
- Use communication as a tool to ensure optimal performance
- Understand the diversity within a team to better manage it's dynamic
- Manage team and individual performance
Develop team management skills to manage a small team effectively
Content
The new manager skills
- Role of the manager
- Management styles and their impact on staff·
Crucial Management Skills
- Planning and organising work
- Time management
- Delegating and distributing work
Communication Skills
- Communicating effectively with your team
- Communicating across the organisation, and externally·
Building your team and managing People
- How to build a team and engage each individual member·
- Stages of team development
- Managing the group dynamics
- Recognising and addressing problems effectively
Crucial Conversations
Learn to turn difficult conversations at work into great conversations that lead to powerful results
What is a challenging or difficult conversation? Within the workplace we can face many types of crucial conversations:
- When conducting an evaluation or performance assessment;
- When you need to discuss inappropriate or disrespectful behaviour;
- When people disagree on the way forward;
- Upon the decision of departure of an employee;
- When you need to announce bad news;
- When you’re asked to comment on poor work from a colleague
Who for?
Managers, Heads of department and team managers, as well as those with people management responsibilities who wish to improve their communication skills to be able to deal with difficult situations
Anyone wishing to improve their own communication skills and change the way they address each difficult conversation
Outcomes
At the end of the training, participants will be able to:
- Be better prepared to manage challenging or stressful conversations and possible conflict
- Use specific skills adapted to each situation
- Express more easily what we find difficult to say
- Transform a difficult conversation into an opportunity to improve relations at work
Content
Communicate
- What is it that makes a conversation… difficult or crucial?
- Challenges of communication
Preparing for conversations
- Tips for difficult conversations
- Defining objective and structure
- Context and perception
- Real-life conversations
Let’s talk about it !
- Using the crucial conversations principles
- Tactful communication: the emotions
- Listening skills
- Empathy
This crucial conversations training will prepare you to have difficult conversations at work with better preparation, more confidence and better outcomes.
With new tools, it will be easy for you to turn difficult and crucial conversations at work into great conversations that lead to positive results.
This training demands hands-on participation and practice.
You’ll learn to work on real-life conversations by working through scenarios you bring to each session.
Feedback and Feedforward communication tools
Improve your professional relationships and outcomes with the use of effective feedback and feedforward communication techniques
Who for?
Managers, team managers, coordinators and leaders who have performance and people development responsibilities
Anyone wishing to acquire communication skills to communicate more efficiently with their co-workers, managers, clients, suppliers, etc.
Outcomes
At the end of the training, participants will be able to:
- Using communication skills to avoid and solve conflict situations
- Improve performance at work through the use of high performing and neutral communication
- Use the feedforward communication technique to ensure better results at work, while investing less time and energy
Content
Communicating effectively
- Communication: tools and skills
- Relationships at work and performance
Feedback
- Advantages of using feedback
- Structure
- How to use feedback at work
Feedforward
- Advantages of feedforward technique
- How to use feedforward at work
- Using feedback and feedforward to improve professional outcomes
- Action plan
Feedback and feedforward are very effective and powerful communication tools to develop people and teams because they are at the heart of good team management.
During this training, you will improve your communication skills to win trust with your colleagues, retain clients and staff members, solve problems and avoid conflicts.
A lot of benefits from one simple skill.
Understand the full potential of using effective techniques in everyday life
Performance Management
Develop your performance management skills to manage and evaluate your staff and ensure goals are met
Who for?
Managers, Heads of department, team leaders and team managers, as well as those with people management responsibilities who wish to improve their performance management process and skills to obtain better results.
Outcomes
At the end of the training the participants will be able to:
- Understand factors that can influence performance
- Create a team and individual objectives and key performance indicators
- Improve individual and team performance at work through the use of high performing and neutral communication
- Conduct effective performance appraisals or reviews with a developmental focus
- Ensure optimal individual and team performance to achieve organisational goals
Content
Understanding performance
- Factors that influence individual and team performance
- High-performance teams
Preparing for high performance
- Setting team and individual objectives
- Setting key performance indicators
- Managing performance through optimal communication
Evaluating performance
- Conducting performance appraisals and reviews
- Addressing underperformance
- Objectively assessing and rating performance
- Providing constructive and developmental feedback
- Using questions to help employees appraise own performance
- How to evaluate and manage my staff: action plan
The purpose of performance management is to align staff, develop skills and attitudes, drive and monitor performance to ensure organisation goals are met. This training on performance management has been designed to bring you performance management techniques and practices you can use on an everyday basis with your team. Its content includes communication and performance management techniques which focus on individual and team development.
Change management
Change Management tools and skills to guide and achieve organisational transformation
Who for?
Managers, team leaders and team staff involved in implementing and leading organisation change
Everyone in the organisation, as everyone is concerned with achieving organisation strategy through effective change management
Outcomes
At the end of the training the participants will be able to:
- Understand resistance factors to individual, team and organisational change
- Identify conditions to allow for change in self and others to take place
- Use different tools and change management process to facilitate change according to the situation
- Select change management tools to achieve business strategy and manage complex organisational changes
- Define change agents, roles and accountabilities
Content
Understanding change
- Individual, team and organisational change
- Resistance to change
Planning and Managing change
- Managing change in self and others
- Personality, perspectives and change
- Tools to facilitate change
Leading change
- Tools for change management
- Achieving organisational strategy through effective change management
- Managing complex organisational change
- Creating multi-level change agents and roles
We live in an ever-changing world with environment and markets moving and changing faster than ever. This requires companies to adjust to new systems and implement strategies that can feel very disruptive. Change management training can help ensure the transition to new processes goes smoothly.
This workshop has been designed to bring you change management tools and process you can use on an everyday basis.
The content takes into consideration individual, team and organisational resistance to change and offers options to lead your organisation through change.
Leadership Training and Programs
Our leadership training and programs support those new to leadership roles right through to experienced senior leaders looking to hone their skills. To be a great leader, you need to have the right skills to lead others and to drive company growth. This means mastering skills to engage people to work towards common business and organisational goals, set and communicate strategy and develop leadership agility.
Leadership Acceleration Program
I Lead: Leadership Excellence
Leading High Performance Teams
Leadership Acceleration Program
Our leadership programme focuses on providing intensive challenges and learning opportunities for leaders to accelerate their leadership potential and deliver high performance and transformational results.
For five days, participants are immersed in experiential activities and skill-building exercises in a challenging environment for learning, practice, reflection and goal setting. The ultimate programme which hones and transforms your leadership qualities by sharpening your ability to lead and inspire others, and to navigate around critical business challenges.
The only leadership programme which combines hands-on practice with open-air challenges, which takes you out of the office space (and of your comfort zone) and prepares you to be physically and mentally fit to be the leader of the future. Our practise-oriented approach will leave you inspired, so that you return to your organisation energised and committed to further impact the organisation, as well as equipped with new ideas and tools to further progress as a leader.
Who for?
Our Leadership Programme is specifically designed for senior professionals with management experience.
- High-impact individuals with + 5 years’ experience in roles of increasing responsibility who want to further develop as leaders
- Directors, Managers, Heads of department, Team and Project senior managers, as well as those with significant business responsibilities and a high potential for more senior leadership positions
- Experienced managers with an increasing demand to lead and influence people
- Senior staff responsible for driving high performing teams, leading business outcomes or company transformations
- Executives wishing to further impact organisational results by becoming fast-track and better leaders
Benefits
You will leave the programme with a tangible action plan to inspire and lead others, to ignite organisational change and to drive outcomes in moments of critical business challenges.
At the end of this programme, you will be better prepared to:
- Identify and develop effective leadership qualities in yourself and others
- Exercise problem-solving and good decision-making under pressure or uncertainty
- Tackle the challenges of modern leadership by effectively managing and leading people and processes up and down the organization
- Adjust your personal leadership style with the demands of the situation and organization
- Mobilise others through personal influence and sharp communication skills to building agreement and cooperation
- Lead and empower those you work with, and inspire the best performance from your people
- Think and be strategic, guiding and inspiring others to achieve the best future possible
Content
Our Leadership Programme has 4 interlocking parts focusing on the main pillars of high-impact leadership:
Strategy & Decision-making: Creating and driving strategy, Decision-making in uncertainty
Leading people: High-performance team dynamics, Managing upwards, Leading people strategically
Communication & Influence: Tactful and powerful communication, Context and perception, Building relationships and influence
Self-awareness & own development: Exploring leadership + leadership challenges, What kind of leadership? Leadership mindset and behaviours
What to expect
Expect an interactive experience that engages you from the beginning until the end
Expect bold experiential activities where your human and strategic qualities will further advance
Expect to uplift your business and personal leadership capabilities
Expect to be challenged
The leadership programme includes:
Pre and post-programme assessment
Experiential and field activities in which participants put their leadership skills and decision-making to the test
Open air activities with hands-on challenges for practice
Peer working groups to provide feedback, insight and support
Individual follow-up sessions to plan an action plan and ensure learning is applied back into the organisation
She leads:
Women in Leadership
Leadership tools, skills and mindset to address your biggest challenges
Who for?
- Women managers, women entrepreneurs and women in current (or future) leadership roles
- Women interested in increasing their influence as well as their personal and professional impact
Outcomes
At the end of the training the participants will be able to:
- Identify and be able to set oneself free of constraints to your leadership
- Identify own areas for development and personal/ professional objectives for leadership roles
- Use communication as a positioning tool
- Plan and manage using strategic tools
- Develop a leadership style that fits you and is authentic
- To increase personal influence and impact
Content
Exploring my leadership
- Leadership role: what does it take?
- Needs, values and beliefs
- Obstacles for women leaders
- Strengths and areas for development
Positioning oneself
- My objectives, my obstacles, my options
- Increasing personal and professional visibility
- The keys to communication and influencing
- Removing barriers to progress (leading at work, career objectives and leadership roles)
Making progress daily
- Managing daily: efficiently and strategically
- Making professional relationships work: influence and impact
- Personal action plan
This training has been designed to give you the leadership tools, skills and mindset you need to address your biggest challenges as women leader: being perceived and recognised as a leader, have a career plan connected with personal aims, and be able to remove barriers to personal and professional progress/ success.
It will give you the necessary action tools and skills to improve your leadership, boost your confidence and be more strategic in your growth and career objectives.
Situational Leadership
Manage and lead different people in your team with powerful results using Situational Leadership
Who for?
Everyone responsible for a team (managers, supervisors, coordinators, directors) wanting to develop their management and leadership skills further.
Anyone wanting to influence others to lead through change and achieve organizational goals.
Outcomes
At the end of this training you will be able to:
- Explore and understand own preferred leadership style
- Use situational leadership styles to manage and develop people in a team
- Understand the advantages of using Situational Leadership for managing and leading people
- Make appropriate leadership choices and decisions in response to the needs of each person and the situation.
Content
Exploring your leadership
- Situational Leadership model and styles
- Assess your preferred leadership style and characteristics
- Impact of your preferred leadership style on others
Leadership styles and options
- Advantages of the Situational Leadership model
- Avoiding over-supervision and under-supervision: when to use which style
- Practice, practice, practice… How and when to use each style
Increase your leadership effectiveness
- Setting goals and providing clear direction
- Influence and communication: listening, monitoring and providing feedback
- Being approachable and proactive to individual development needs using the Hersey Blanchard model
- My personal leadership plan.
Managing different personalities at work is difficult, yet it is also part of your job as a manager.
The Situational Leadership model from Hersey and Blanchard is an effective framework for managers and leaders to match their behaviour with the performance needs of team members.
This training on Situational Leadership will help you manage the different people in your team and ensure they feel supported and motivated.
This training is hands-on practice.
You’ll learn to work on this model by working through real-life scenarios you bring to each session.
Real leaders
are ordinary people with extraordinary determination and people focus
Further information
Both programme are available worldwide and you can join them independently of where you are in in the globe. As an organisation you can also request for a tailored company programme with only your staff attending and at the location of your choice.
Our programmes are usually conducted in English or French. Other languages are possible on request.
Dates and availability
Please contact us for information on locations and places available.
We create highly empowered, skilled and effective leaders.
Leadership programs at all levels, from a singular leadership journey to an organisational transformational path.